Question & Answer
Are all products authentic?
Yes — we guarantee 100% authenticity. All products are sourced directly from Thailand
How long does international shipping take?
Shipping typically takes 6–10 business days, depending on the destination country
What payment methods do you accept?
We accept credit cards any currency
How is shipping calculated? Do you offer free shipping?
Shipping costs vary by destination. Free shipping is available on orders over $89 USD
Do prices include import taxes or customs duties?
No — prices do not include import taxes. Customers are responsible for any import duties or taxes required by their local customs office
Can I return or exchange an item?
If your item arrives damaged due to shipping, you may request a return or exchange. Clear proof of shipping-related damage is required
How can I track my order?
Tracking information will be provided within approximately 3 business days after your order is placed