Our Policies

At Beauty Buddy, we aim to provide a smooth and reliable shipping experience for all customers worldwide.

Processing Time: Orders will be processed and shipped within 5 business days. A tracking number will be uploaded once the shipment has been dispatched.

Shipping Method: We will choose the most suitable shipping method based on your destination country.

Estimated Delivery Time: Delivery typically takes 6–10 business days, depending on your location. In some cases, it may take longer due to local customs or carrier delays.

Customs & Import Duties: Please note that import taxes or customs duties are not included in the shipping cost. These charges, if any, are the responsibility of the recipient.

Unaccepted Deliveries: If a shipment is refused by the customer or not accepted upon delivery, we will not be responsible for refunds or reshipments under any circumstances.

Damaged Items: If your item arrives damaged, please send us photo evidence to hello@beautybuddy.co so we can investigate and assist you further.

For any questions or concerns regarding your order, feel free to contact us at hello@beautybuddy.co.

We care about your satisfaction and aim to be transparent about our return policy.

Allergy Disclaimer: Please note that we are not responsible for any allergic reactions or skin sensitivity caused by our products. We strongly encourage you to review the full list of ingredients provided in each product description before making a purchase.

Damaged Items: If your item arrives damaged due to shipping, please send us clear photo evidence to hello@beautybuddy.co within 7 days of delivery. We will investigate and assist with a return or replacement if appropriate.

Order Cancellation: Orders may only be cancelled within 2 hours of purchase. After this window, we are unable to cancel or modify your order as it may have already been processed and packed for shipment.

We appreciate your understanding and are here to help if you have any concerns. Please contact us anytime at hello@beautybuddy.co.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.